info@simplybeautifulbyemma.co.uk | Tel: 07780 171017

Privacy Policy

This is Simply Beautiful by Emma’s privacy policy.

 

The salon is located at BSS House, Cheney Manor Industrial Estate, Swindon, Wiltshire, SN2 2TY. You can email Emma at info@simplybeautifulbyemm.co.uk

 

This privacy policy explains how Simply Beautiful by Emma uses any personal information, how it is collected and why I collect it.

 

What information do I need?
I need your contact details, your full name, phone number, address, postcode and email address. I will also need information about your age and health, medication and previous treatment experiences. I may also require card capture to secure your bookings via a secure software platform STRIPE (www.stripe.com). Information is collected when you book a treatment online, book treatment over the phone or as part of a consultation process. It is very important that the information I hold about you is always accurate and up to date. Please let me know if at any time your personal information changes by emailing me at info@simplybeautifulbyemma.co.uk and PRIOR to each treatment or product recommendation.

 

Why do I need it? How will I use it and how long will I retain it?
I need all the details above in order to ensure that it is safe for me to provide you with treatments or product recommendations you may ask for, and for insurance purposes. It is also to engage in communication with you for appointment confirmation and reminders of appointments, and requests to cancel or change bookings. My marketing policy can be found further down in this policy. I will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. My lawful basis for processing this personal information is ‘contract’, this means that I have a legal reason to ask you for your data because I need it for contractual reasons. You do not have to share your personal data with me, but if you do not I cannot offer you treatments or recommendations with Simply Beautiful by Emma. You must fulfil your side of the contract (share your personal information) in order for me to fulfil mine (carry out treatment and recommend treatments or products).

 

Will I share your information?
I will never share your information with anyone outside of Simply Beautiful by Emma other than Ovatu PTY LTD and STRIPE (my data processor/ booking systems) for troubleshooting purposes unless I have written consent from yourself.

 

Simply Beautiful by Emma, BSS House, Cheney Manor Industrial Estate, Swindon, Wiltshire, SN2 2PJ is the data controller and processes your personal data laid out in this policy.

 

My data processor/ booking system, OVATU PTY LTD (www.ovatu.com) and STRIPE (www.stripe.com_ act as a data processor on behalf of Simply Beautiful by Emma and has access to personal data only when troubleshooting and when support is required by Simply Beautiful by Emma, who will use your information confidentially.

 

Simply Beautiful by Emma follows the strict requirements for safely securing your personal data. I have appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, I limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on my instructions and they are subject to a duty of confidentiality.

 

I have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

Access to your information
GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet my costs in providing you with details of the information I hold about you.

 

I try to respond to all legitimate requests within one month. Occasionally it may take me longer than a month if your request is particularly complex or you have made a number of requests. In this case, I will notify you and keep you updated.

 

Marketing
From time to time I would like to send you information about the products and services I offer and my latest salon news and updates using the information you have shared with me, but you do not have to agree to this for a treatment or recommendation to go ahead. I require your permission to be able to do this and you may withdraw this consent at any time by emailing me at info@simplybeautifulbyemma.co.uk or writing to Simply Beautiful by Emma, BSS House, Cheney Manor Industrial Estate, Swindon, Wiltshire, SN2 2PJ or updating your preferences on Ovatu.

 

Changes to Simply Beautiful by Emma’s Privacy Policy
Any changes I may make to my privacy policy in the future will be posted on my website (www.simplybeautifulbyemma.co.uk) and, where appropriate, notified to you by e-mail or in salon. Please check frequently to see any updates or changes to my privacy policy.

 

Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?
Please contact me directly if you have any questions about this privacy policy or the information I hold on you. You can do this by email info@simplybeautifulbyemma.co.uk or post BSS House, Cheney Manor Industrial Estate, Swindon, Wiltshire, SN2 2TY.

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